Privacy Policy

Pythonic Thinking(“we”, “us”, “our”) operates pythonicthinking.com, an online education website selling digital products in India. This policy explains what personal information we collect, why we collect it, how we protect it, and the choices you have. We keep it deliberately simple: we collect the minimum needed to sell and deliver our products, and we never sell your data.

1. Information We Collect

• Order information: your name and email address, provided by you at checkout, so we can deliver your purchase and provide support.
• Payment information: processed entirely by our payment partners (such as Cashfree or Razorpay), who are PCI-DSS compliant. We never see, collect, or store your card number, UPI PIN, or banking credentials — we receive only a payment reference, status, and the amount.
• Delivery records: basic technical logs when a download link is used (time, IP address, browser type), kept for fraud prevention and support.
• Correspondence: emails you send us, so we can resolve your queries.

2. What We Use It For

• Creating your order and delivering your download;
• Sending transactional emails (order confirmation, download link);
• Providing customer support and processing eligible refunds;
• Preventing fraud, abuse, and unauthorised sharing of products;
• Complying with tax and legal obligations in India.

We do not sell, rent, or trade your personal information. We do not send marketing email unless you have explicitly opted in, and every such email includes an unsubscribe option.

3. Cookies & Local Storage

Our website does not use advertising or tracking cookies. We use your browser's local storage for small functional values only — for example, remembering the state of a limited-time offer timer. Our payment partners may set their own cookies on their checkout pages, governed by their privacy policies.

4. Who We Share Data With

Only the service providers required to run the business, and only the minimum each needs:

• Payment gateways (e.g. Cashfree / Razorpay) — to process your payment;
• Email delivery services — to send your order confirmation and download link;
• Hosting and storage providers — to run the website and serve your download securely;
• Authorities — if required by applicable law.

5. Data Security & Retention

The site is served over HTTPS, download links are unique, expiring, and personal to you, and access to order data is restricted. We retain order records as long as needed for support, legal, and accounting purposes, then delete or anonymise them.

6. Your Rights

In line with India's Digital Personal Data Protection Act (DPDP Act, 2023), you may request access to, correction of, or deletion of your personal data, and may withdraw consent for non-essential processing. Email pythonicthinking@gmail.com and we will respond within a reasonable time. Note that we must retain minimal transaction records required by law even after a deletion request.

7. Children

Our products are intended for purchasers aged 18 or over. Minors may use the learning materials under the supervision of a parent or guardian who completes the purchase.

8. Changes & Contact

We may update this policy from time to time; the latest version will always be at this URL with the date above. Questions? Write to pythonicthinking@gmail.com or call +91 00000 00000 (Monday – Saturday, 10:00 AM – 6:00 PM IST).